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I do wish it was easier to upload images etc without the comments being a weird title. It's AOL instant messenger for professionals. Minimize interruptions while also allowing the person with a question to say it when they're thinking about it. We love it because if person a has a question for person b, a send the question and b gets to answer when they have the time in their day. Easy way to be sure you're keeping up with your team without getting in to email all the time. We had to write some of our own "best practice rules" (like phone message channels only get phone messages, no gifs in general, snooze when you aren't answering) but it's been a great tool for our office. This is the one thing that could use a tweek, IMO.
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As you can imagine, DMs are usually OT and all over. There’s no good way to keep up the DMs with the people who also are in my same workspaces across all the workspace.
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Some of us in that camp are involved in an art project that includes other people. We have a camp message to chat amongst us as camp members. We have a workspace for the village in which our Burning Man camp lives to communicate with the village leads. Sending a DM to one person in one workspace means not seeing the private message thread when sending a DM to the SAME person in another workspace. I’m in THREE separate workspaces with overlapping members in the group. The ONE thing that I wish were different is the DMs. Using slack is easy, it’s convenient and I recommend it. Well, as a top-performing app with an overall rating of 3.85 I can only add what people who have tried it are saying. What makes it successful? It is very easy to use for such a solid business app with built-in features. has put efforts and engineered a sophisticated team app.